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Welcome to Full Choice Communications

Full Choice Communications specializes in providing affordable, high quality cable service for approximately 20 communities in Illinois.

Customer service is our top priority at Full Choice Communications. We’re available to serve you by telephone from 8-5 Monday through Friday. If you have a service outage after hours or on weekends, please feel free to call our office toll-free 800-474-9488; choose the prompt for a total cable outage and a technician will be paged. Depending on the nature of the outage, we should be able to have your service back up and running within 24 hours. Total community outages will take priority over individual issues.

GENERAL BILLING INFORMATION
Your bill will arrive towards the end of the month for the next month’s service, as we bill one month in advance. Your bill will reflect a previous balance, charges for any service changes or other adjustments that may have been made to your account since your last month’s bill, any payments, plus your next month’s charges for cable service and your balance due.

Your payment is due in full by the due date noted on the bill. If we have not received your payment within 15 days of the due date, an administrative fee will be assessed. If your account becomes 45 days past due you will be subject to disconnection.

Please review your bill carefully each month. If you have any questions, please contact our Customer Service Representatives at our office M-F 8:00 to 5:00 at 1-800-474-9488.

BILL PAYMENT OPTIONS
At this time, Full Choice Communications only accepts payments made via the mail. We accept personal checks, money orders or cashiers checks.

FULL CHOICE COMMUNICATIONS
PO BOX 447
HOOPESTON, IL 60942

OFFICE INFORMATION
FULL CHOICE COMMUNICATIONS
PO Box 447
Hoopeston, IL 60942
(217) 759-3017
(800) 474-9488

        BUSINESS HOURS:
Monday – Friday 8:00 to 5:00 pm
Our offices are closed on the following holidays:
Thanksgiving Day       Christmas Day
New Year’s Day       Memorial Day
4th of July       Labor Day

 

Full Choice Communications, Inc.

1-800-474-9488